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B&B Automotive Services

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5

These guys are great! Get you in and out quickly and give you a detailed explanation on the services you might need in the future. Also send you a cool breakdown of everything they found WITH PICTURES!!

5

5

From the moment I walked in the door I could tell this place was something special. I overheard the manager talking on the phone to a customer, giving her the estimate about the repair work that needed to be done. He gave her a full explanation of exactly what needed to be done and why. He wasn’t pushy at all. He was giving information and leaving the decision to the customer. I left my vehicle with them and had a list of things that needed to be looked at. BEFORE I left, they had given me an estimate of what it was going to cost. We went through it item by item. There were a couple of things that weren’t worth the cost to have it looked at, so I told them. Without any debate they scratched it off the list. The way I was treated was with the utmost politeness and respect. The way the team there treats one another was with the utmost politeness and respect. Honestly, I don’t know if I’ve ever seen such a high caliber operation. I will be taking my vehicles there from now on.

5

I was so pleased with this visit to B&B. As usual, they could check my vehicle on the day I brought it in. The problem was diagnosed quickly, and I was contacted about what needed to be done. Their new tech system allows text communication and approval of repair making the process faster and efficient. Even though it was late in the morning when contacted, the technician stayed with the repair until he was finished which meant he stayed after hours! I was content to get my car on another day, but the dedication of B&B is to get the job done. I have been a long time customer, and will continue to be so. The guys at B&B are trustworthy, capable and all-around good folks! You can trust your vehicle to B&B!

5

This auto shop has a very personal touch. They don't do unwarranted work, they ask you what you would like to have done they suggest what should be done and then they do what you ask them to do.

5

After having an unexpected incident with a snake in the engine, resulting in vast issue s, B&B came through with FLYING COLORS! Gary and the whole B&B Automotive team have mastered customer service and detailed service explanations. The faith I have in this group is unmatched! They are professional, friendly, very well educated in automotive details and have my total confidence in their abilities. They are the ONLY group I want working on my daughter’s vehicle. I am beyond impressed, extremely satisfied and personally grateful to all of the professionals at this business. PARENTS AND STUDENTS IN THE BRYAN COLLEGE STATION AREA…USE THEM! ⭐️⭐️⭐️⭐️⭐️

Gina, thank you so much for the encouragement and for the 5-star review. We love being a part of this community and always appreciate the parents of students who get to experience our service. The digital vehicle inspections we provide allows every customer to be part of the diagnosis and repair process, no matter how far away you are from our shop. We're happy to hear that we got you, your daughter and your Honda Civic taken care of. Please let us know if there is ever anything else we can do for you. Have a wonderful day!

- B&B Automotive Services
5

I had the awful DEF system issue that is well known in the Colorado Duramax community. I will preface this with: the dealership wanted $498 and 5 days before they could touch my truck. B&B let me drop it off over night. I initially was dealing with Gary over the phone. Super great guy. He was accommodating and told me where I could do overnight drop off, and quoted me some prices over the phone. (More reasonable than the dealership). They got to work immediately on my truck. Diagnosed the problem, and the technician did a 60pt inspection. The technician went through and made PDFs and videos of everything he tested and what was wrong. Which I appreciate. My truck had gone into limp mode and the technician located the bad sensor, got it replaced and had me back on the road in a few days. Abel was the gentleman I spoke with on the back end. Again. Extremely kind and accommodating. He took over the phone payment while I was out of town at work and helped me be able to pick my truck up after hours with their convenient lock box for after hour pickup. I am new to the area, but will absolutely use B&B if I have anymore issues with my truck that is over my head. Thanks again y’all! -CJ

CJ Thank you for the awesome review and the chance to work on your Colorado! We look forward to working with you in the future!

- B&B Automotive Services
5

Oil change they were nice and professional. They we’re finished changing my oil within 45 minutes was well pleased. Then I had a gift they left on my seat that said thank you for your business. I would recommend B&B Automotive to family and friends hands down.

Thank you for allowing us to service your vehicle Kathy! We look forward to serving you in the future

- B&B Automotive Services
5

The people at B&B Automotive are professional and honest! I took my truck to them on the recommendation of a friend and they have taken great care of me!

5

Got me in quickly for diagnosis and sent a quote before they started the repair. Very professional

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