Bryan Auto Repair

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B&B Automotive Services

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5

My friends at B&B are trustworthy and personable while taking care of my vehicles in a professional manner. They have been my family's go-to guys for 20+ years and will continue to be so. This visit was for an oil change because I know that they will do the job correctly, unlike the "5-minute" oil change places. You can always be assured when you use B&B that your repairs will be done well and made right.

5

Great Service! I appreciate going to a place that doesn't pressure you into things you cannot afford!

5

The guys at B&B were very supportive and patient. They value the customer experience and even though I may put in my own battery and air filter - I will be back for those repairs that are more than I can handle! Thank you guys for understanding and not judging the things I can't afford right now.

Tanya, Thank you so much for your kind words! At B&B Automotive, we truly value our customers and strive to provide the best support and understanding for all your automotive needs. We're glad we could help, and we're always here for you, whether it's a simple fix or a more complex repair. Don't hesitate to reach out whenever you need us. Thanks again for your trust and support!

- B&B Automotive Services
5

(Translated by Google) I recommend that you come here and buy cheap (Original) lo recomiendo k vengan aquí y compren barato

1

I don’t know what changed in less than a year when I came with a different vehicle , but the main front desk worker charged me $500 for a diagnostic test. He said $100+ dollars to see where the oil leak is Coming from and then another 100+ to see why my engine is making a noise. The other $100+ is to check out my ac leak (which I understand that part) not the other prices though!!! I’ve been coming for all my vehicles and only paid a little over $200 for a diagnostic fee! The smart mouth worker, let me know b&b been charging $100 for each concern and that he’s been working there for two years! Which is funny, because he’s the same one that charged me $200 the last time for my Diagnostic fee that had TONS more of issues then the car I brought in very recently! Do better! I was a loyal customer that needed help!

Star, we're disappointed to hear of your recent experience. We apologize for any confusion regarding our diagnostic charges. While our pricing for diagnostics remains consistent, we do charge separately for each specific issue diagnosed. This approach reflects the time and thoroughness required to accurately diagnose and address multiple concerns with your vehicle. We understand your frustration and value your loyalty as a customer. It's important to us that you feel confident in the services we provide. Please contact us directly at 979-775-3413 so we can discuss the charges in more detail and address any further questions you may have. Thank you once again for your feedback. We appreciate your business and look forward to resolving this matter to your satisfaction.

- B&B Automotive Services
5

Good people. Helped my daughter out of a jam with vehicle. This is the only place we to go when we need our vehicles serviced.

5

Great experience!!

5

They have good customer service and did a good job fixing my vehicle. I went there to replace the brake pads, rotors and the tmps sensor. Everything works great. I like how they send you pictures of any problems they find.

Kason, Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. Replacing brake pads, rotors, and the TPMS sensor is crucial for your vehicle's safety and performance, and we're glad to know everything is working great for you. We take pride in our customer service and strive to keep our clients well-informed, so it's wonderful to hear that you appreciated the pictures we send of any issues we find. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- B&B Automotive Services
5

Always impressed with the friendly, professional service at B&B! Mike

5

The team took fantastic care of us. I knew the cost prior to work and the work was complete in less than 2 days! Excellent service !!!

Robert, we are absolutely thrilled to hear you had a fantastic experience with us! Providing transparent pricing and completing the work promptly are priorities for us. Thank you for choosing B&B, and we look forward to serving you again in the future. Have a great day!

- B&B Automotive Services
B&B Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call B&B Automotive Services (979) 775-3413 if you have any issues in accessing any area of our website.