I recently had B&B replace the motor on my F250 diesel. B&B had been recommended to me by two different people. Kevin helped as service representative. He did a good job of communicating with me, researching the different options, and explaining costs and benefits. The cost of the repair at B&B was in line with a couple of other shops I checked with. I chose to use B&B because of Kevin’s helpful and “no-pressure” service, their reputation, and the organizations they support in our community, including Aggieland Pregnancy Outreach. The repair was done on time and the final invoice matched the estimate. There was good communication by Kevin throughout the process. Soon after the repair, we were out of town for a family member’s heart surgery and a problem arose. The check engine light came on because an EGR valve was not properly closing. B&B went out of their way to address the issue by referring us to a nearby shop (that they knew) and getting the truck fixed quickly at no additional expense to us. This was more than we expected, and it made a difficult week much better. B&B has earned my business for the long haul, and I enthusiastically recommend them to anyone. Thank you B&B!
John, Thank you for sharing your positive experience with B&B. We're thrilled to hear that Kevin provided excellent service and that your F250 diesel motor replacement was completed on time and within the estimated cost. Your recommendation and trust mean a lot to us. Thank you for acknowledging our community support. We look forward to serving you again. Have a great day!
- B&B Automotive Services