Reviews

Abby
Jake Stehle
Kyle Cockerham
Mrs. Easterwood
5

5

5

5

5

Have had major maintenance on both our cars and did a great job, service and warranty. My go to shop for all my auto repair and maintenance needs.

5

(Translated by Google) Excellent (Original) Excelente

5

Very good, must experience it to enjoy it. Randie

5

B&B has been my automotive choice for many years. The service has been consistently five-star. George and Gary always bend over backwards to give the best advice about my old truck. I have no doubt their work ethic and expertise have extended its life by many years. I particularly recommend B&B to those women, old and young, who find themselves in a quandary when it comes to what needs fixing right away and what can wait. In that regard, before they do anything other than what I brought the truck in for, they text a very impressive comprehensive report, including pictures of the problem in my vehicle, with an explanation and advice about the urgency of repairs needed. Wow! I couldn't ask for more peace of mind. Thank you, B&B!

5

B and B is excellent! Tons of integrity and quality workmanship. I won't go anywhere else!

Thank you Anne!!!

- B&B Automotive Services
3

Everyone I talked to in person and over the phone were very friendly and seemed like they genuinely wanted to help. With this being said, when I got my truck back there was white dog hair and a dog bone in the backseat. I do not own a dog. Additionally, in the bed of my truck there were french fries and it took them three days to get my truck back to me and I was never updated on any delays in repair or when it was ready to be picked up. Lastly, their diagnosis fee is crazy high; $150 before repair—I should’ve just taken my truck to a Ford dealership instead. Given the amount of positive reviews, I am extremely disappointed with the service I received and even more disappointed that there was an animal in my car that I didn’t know about.

Blake, I apologize that you had anything less than a 5 star experience at our shop. Providing our customers with the highest level of service and professionalism is our main focus at B&B Automotive and if we failed you with communication or how your vehicle was treated while it was in our possesion, we obviously need to have a team meeting and learn from this and ensure it does not happen again. Please give me a call at your convenience to discuss some of the details of your experience with us and what we can do to make it right. Thank you.

- B&B Automotive Services
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