Bryan Auto Repair

Reviews

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B&B Automotive Services

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5

Absolutely love these guys. Very nice and very respectable. Will definitely recommend to people.

Renee, Thank you for the awesome review and the 5 stars! We appreciate you trusting us with your Chevrolet. Have a great day and please let us know if you need any future repairs.

- B&B Automotive Services
5

B&B did a great job on my 2013 F-150 Crew cab. I was concerned that a shop may take advantage of me since my vehicles is older. However B&B checked out my vehicle , classified the review according to seriousness of the issues and presented the facts. They performed the work in an expedited manner and at a reasonable price. The peace of mind was huge factor in my decision to use them. I drove from Houston to have the repair done. I would use them again and I would recommend them.

5

Tymere, Thank you for the 5 stars. We appreciate you trusting us with your Chevrolet! Have a great day and please let us know if you need any repairs or maintenance done!

- B&B Automotive Services
5

B&B did a great job on replacing the coolant lines and repairing a transmission leak on my 2013 F-150 Crew. I was concerned that having an older vehicle some shops, in my area, may try to take advantage of me on my repairs. B&B performed the services at a fair price and in a timely manner. I would definitely recommend B&B.

Charles, Thank you for the honest review and the 5 stars! We appreciate you trusting us with your vehicle. We strive to provide excellent customer service to all of our clients. Have a great day and please let us know if you need any future repairs!

- B&B Automotive Services
5

I live out of state. Was recommended by a friend who lives locally to have my car towed here for diagnosis and repair. Prior to bringing the vehicle to Bryan a similar incident occurred to the vehicle. I was expecting the repair to be quite pricey. From the moment the car arrived at the shop the communication from the advisor/mechanic was FANTASTIC. They texted me or called me with every update. (i live 1000+ miles away from Bryan and was doing this all remotely). They provided in detail the steps they would perform and how much each step would cost. They validated i would accept the step and proceeded. The car was finished in a completely reasonable amount of time. When the repairs were complete, they called me to go over the bill and go over all steps in the process to repair. They recommended other services which i could perform, but were not pushy about it. This here is totally key. They didn't push anything hard. They stated that i due to milage on the car i may want to consider. When i informed them these had been performed within the last 3000 miles they took me at my word and let it be. No pushy sales, no unnecessary add-ons. They simply fixed what needed to be fixed and then arranged transportation to pick up the car. I could not ask for better service from a mechanic whose shop is 5 minutes from my house, much less 1000 miles. A less reputable shop could have taken me for a ride. These folks didn't. 100% i would have my vehicle serviced here again. TOTALLY recommend

5

I live out of state. Was recommended by a friend who lives locally to have my car towed here for diagnosis and repair. Prior to bringing the vehicle to Bryan a similar incident occurred to the vehicle. I was expecting the repair to be quite pricey. From the moment the car arrived at the shop the communication from the advisor/mechanic was FANTASTIC. They texted me or called me with every update. (i live 1000+ miles away from Bryan and was doing this all remotely). They provided in detail the steps they would perform and how much each step would cost. They validated i would accept the step and proceeded. The car was finished in a completely reasonable amount of time. When the repairs were complete, they called me to go over the bill and go over all steps in the process to repair. They recommended other services which i could perform, but were not pushy about it. This here is totally key. They didn't push anything hard. They stated that i due to milage on the car i may want to consider. When i informed them these had been performed within the last 3000 miles they took me at my word and let it be. No pushy sales, no unnecessary add-ons. They simply fixed what needed to be fixed and then arranged transportation to pick up the car. I could not ask for better service from a mechanic whose shop is 5 minutes from my house, much less 1000 miles. A less reputable shop could have taken me for a ride. These folks didn't. 100% i would have my vehicle serviced here again. TOTALLY recommend

We appreciate your honest review! We strive to provide excellent customer service and believe in treating everyone like family. Have a great day!

- B&B Automotive Services
5

4

We have always used B&B and will never go anywhere else. Service has always been great and staff is also very friendly. They're a family own business and will take care of you just like you are part of their family. I would have given a five star but this last time I was in for an oil change they usually vacuum your vehicle with it. Well they did not vacuum it, just a small neglect. Won't stop us from using them because they are good and honest people. Wanted them to know this because the little things do matter and your customers appreciate them. Thank you guys for all you do. "PokeChop"

5

Very professional and quick. Most importantly, they didn’t treat me like a “dumb” woman. Highly recommended.

5

So friendly! So upfront. I also absolutely loved the little goodie bag they left for me in my car. I think I have found my go to local auto shop!

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