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B&B Automotive Services

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5

5

Very friendly and professional, gives very good details about what might be wrong with your car and what the fix might be and for how much......Answers any/all questions you might have and doesn't rush you....

5

Friendly service with clear communication. If i need another car repaired, Im taking it here 👍

5

I believe everyone here is top of the line professional. Very kind always ready to help. Never give bad advice. Go out of their way to help. I appreciate all they do.

5

I have been a mechanic for 20 years, and just started recently using B&B for my daughter who is in college. By far some of the friendliest and most knowledgeable group of mechanics I have come across in a long time. Not like most shops where they try to charge outrageous prices for their bottom line. They really keep you and your finances in mind. The type of company who bases their business on you. You can always get a hold of them and their response time on calling you back is remarkable. I would highly recommend them to anyone and will continue to use them any time I need anything done to our vehicles. Thanks for everything you all have done we are very appreciative of all of it .

5

Great customer service as always, very good communication and informative.

Thank you for the encouraging feedback and 5-star review Skylar! I'm happy to hear that we were able to give you helpful info on your vehicle and do so in a way that allows our customer service team to shine! Please let us know if we can assist with anything else. Have a wonderful holiday season!

- B&B Automotive Services
5

The folks at B&B are extremely friendly and helpful. Called in the morning and they squeezed me in, allowed me to use a loaner and got our vehicle repaired the same day so we had it for the weekend. Gary and George are terrific to deal with, and today Russ may have topped them. Our kids recently moved to Bryan, and I had them take their cars to B&B.

5

SUCH great service! Everyone was so kind and explained exactly what was going on and what they were doing! Reasonable pricing and great work done!!

5

Service was quick and reasonably priced. They were very helpful in determining if we still had a manufacturer's warranty and guided us to the best place to have that checked out.

1

Took my car for a basic tune up and inspection prior to a cross country move. After a few days at the shop we were getting concerned and gave the shop a call to check on the car. This is when they tell us there had been an accident, and that one of their mechanics crashed my car. Not knowing the extent of the damage, we went over to the shop to see for ourselves. They told us the incident happened when the mechanic was working on the brakes and the car rolled forward into a tool box, knocking off the front bumper and smashing a headlight. Now if this is the true story we will never know..They had already ordered a replacement headlight and attached the bumper and told us they would not charge for the 1000 dollars in services we had already got done. If my car’s condition would’ve been any worse, we would have missed our scheduled move from Texas to Pennsylvania. Although this was not the case, we were anxious driving the vehicle such a distance not knowing if anything else was damaged, and not knowing if they actually completed the tune up services we asked for originally. One of these services was new wiper blades. They either didn’t change them at all, or put on used wipers, because only 2 months later the wipers do not work properly. Although their customer service in the beginning was great, and accidents happen, I feel this could’ve been avoided. I also don’t have faith that original services were done, which they “wrote off” or “gifted” to try and make things right. Maybe this was just a one time mistake, but I would definitely not recommend.

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