As usual, I arrived with a "mystery" problem: the only button that worked to turn the heating/cooling system fan on was "Super High" and it blew cold air so, on the coldest morning this fall, my 2003 RAM 2500 truck had no heat. I described the situation to George, who provided a general explanation of what might be wrong and a cost estimate for repairing that kind of problem. A few hours later he called to tell me the truck was ready, the problem was what he expected, and the cost was about $20 more than his estimate. B&B has been keeping my old truck running for the last three years. The first time I used B&B as a last resort because no one else had been able to correctly diagnose and fix a problem. Now, when something happens, I go back to them, trusting they will fix it. Repair techs are polite and professional. Shop is clean and orderly. George likes to make everything work right, offers accurate cost estimates based on his extensive knowledge of problems, and treats his customers like family. He's honest: when I took the truck in because it stuck in third gear, he drove it and told me I should stop driving the big 8 cylinder Hemi engine like a 4 cylinder engine because I was confusing the truck's computer. Free advice. I'm pedal-to-the-metal now, and the truck is running fine. Great place for a little old lady to get help with her car problems!