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B&B Automotive Services

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5

awesome experience I will definitely continue to go here very helpful in explaining what’s was going on… awesome team of techs

5

Super friendly and knowledgeable. These guys know what they are doing and shoot it straight. Literally wouldn’t go anywhere else. Thank you B and B !

Thank you for the kind words and the 5-star review. We are happy you had such a great experience with us and we will continue to work just as hard for you should you ever need our help again. Have a great day!

- B&B Automotive Services
4

5

Honest, friendly and great communicators.

5

Honest, friendly and great communicators.

Thank for the encouraging feedback and the 5-star review Alexandra. We work hard every day to uphold these values and believe our customers deserve nothing less. Please let us know if we can ever help with anything else. Have a great day!

- B&B Automotive Services
5

Repair wasn’t able to be done the day I came in but it was taken care of the next day. Their customer service is amazing and they genuinely care about the experience you have. I definitely understand why they are so busy. Recommend for sure.

5

Abel was great. George was awesome. Gary was amazing

Thank you for the 5-star review! It was our pleasure serving you. Please let us know if there is ever anything else we can do for you.

- B&B Automotive Services
5

Thank you for the 5-star review Oswaldo. It was our pleasure serving you. Please let us know if there is ever anything else we can do for you.

- B&B Automotive Services
1

3 years ago I gave this shop a 5 star rating. When my wife had some issues with her car, I didn't hesitate to check with B&B on the issues. We will never be back. We were charged a diagnostic fee which wasn't disclosed up front. That isn't the big issue. We were quoted nearly $1200 for repairs that appear, now, to be totally unnecessary after we got secondary opinions. We are of the opinion this shop tried to rip us off. Not only did the car not need their recommended repairs, their estimate was about $500 more than a dealer estimated doing the same repairs. VERY disappointed.

Jerry, Firstly I would like to say thank you for the previous 5 star review, and apologize for the difference in your experience with your Ford Edge this time. I am very curious as to where we miscommunicated with you and failed on our end. I apologize we did not communicate the testing fee with you up front. That was clearly a failure on our part and your feedback on this will be a great learning tool for our staff in the future. As the cost issue is concerned I would like to ensure the needed repairs were communicated to you properly and costs were seperated between the two repairs suggested for your vehicle and why they are neccesary. Please feel free to contact me at your convenience so we can provide clarity and transparency in the cost and importance of our suggestions. Thank you again, because crucial feedback such as this helps us learn where we need to improve as a team. B&B Automotive Services 979-775-3413

- B&B Automotive Services
5

B&B always performs a comprehensive vehicle inspection to alert me of potential problems. I have trusted them with my vehicle maintenance and repairs for years. They have never overcharged or suggested unneeded repairs, and the price quoted is the price you'll pay. This is a great, competent & honest shop!

Thank you Phyllis for letting us serve you and the kind words. We hope your Ford continues to take you on many journeys!

- B&B Automotive Services
B&B Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call B&B Automotive Services (979) 775-3413 if you have any issues in accessing any area of our website.