I had an issue with my pickup. Could have been major wasn't sure only knew truck started getting hot and leaked all the coolant out. Called up B&B after reading reviews on a Friday mid morning. They were able to see my truck same day, by the time I had it towed there it was after 1100. Within an hour I had an email detailing the inspection they performed of entire truck complete with photos of each component and a video of where the problem was. Included in the email was the solution to my problem and other suggested maintenance items for correction with a message to call Gary to discuss costs. Like many reading this I knew I needed to get ready to haggle. So I researched pricing and methods of replacing for main problem then reviewed suggestions to be able to counter any argument and called Gary. After pleasantries, which is appreciated, we got down to business he explained what I had read about main concern and cost to repair. He quoted me very close to my estimate I was pleased. Then he asked if I had reviewed the suggestions, I had and inquired about the cost of the only one I was ready to have done, quoted another good price and then Gary shocked me, he thanked me for choosing them and that they'd try to get it out before the day was over. True to his word by 1600 I was picking up my truck. Also he tossed in hand sanitizer, free car wash, keychain and snack box. Great work, fast , guarantee their work. Will used them for all needs. Thanks Gary!