Why should I trust my mechanic? Knowing if you can trust your mechanic is a tough one. We have always striven to be open and honest, but let’s face it, we speak car and most do not. It really is like a foreign language to many, so what do you do? I feel that the Digital Inspection has done more to clear things up than anything. It really is a Game Changer!
How it works – Your car and complaint are logged in and sent to a technician. The tech then takes his tablet and starts Checking your car. Starting with the complaint, but adds any safety items and wear items he may see. He can take a photo or a video of good, needed soon, and needs now items. The service writer can now make your estimates and prepare the report. Here is where the magic happens!! The report with photos and video of your car are sent through text and email. You can look at the actual problems with your car as your service writer walks you through the estimates. As you do so, you both can reference the report and pictures. Seeing really makes a difference when trying to understand why something is recommended. Our customers love the report and so does the B&B Auto Team. It is a Win- Win!!
If your repair shop does not offer this type of service, maybe you should ask, “WHY?” Or better yet come over to B&B and see why so many put their trust in the Barnes Brothers!!
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