Update! Still blown away at the attentiveness & professionalism Abel displayed while resolving our concerns completely. Everything was resolved & we have no concerns returning to B&B for our future automotive needs. And, I will recommend this business to others! Stay tuned for an update from me but so far so good! My daughter took her vehicle to B&B on a recommendation from a family friend. First time...we were very satisfied. No concerns at all. Second time....probably close to a year later.....we did have concerns BUT when we called and talked to Abel (service manager) he listened, showed concern, did his own assessment of the situation, returned our calls promptly, offered suggestions for the future but ultimately offered a solution that we were all comfortable/happy with. We will return my daughters car to B&B next week and then I will try to update this review or post a new one. So far I am very pleased with the service & professionalism!!
Thanks again for trusting us to make things right. Please feel free to reach out directly to me if there is ever anything else you need! -Abel
- B&B Automotive Services