Reviews

Abby
Jake Stehle
Kyle Cockerham
Mrs. Easterwood
5

All work that needs to be done, can be handled by these guys! I totally trust and depend on them. There is nothing but kindness! Services: Wheel alignment, Electrical, Oil change, Air conditioning, Carburetor cleaning, Tuning, Steering/Suspension, General repairs & maintenance, Brakes, Check engine light diagnostic, Tyres, Air & Cabin Filter, Transmission, Electrical repair, Battery

Thank you Nancy! We look forward to helping you out with the Camaro again! With the Tune up and Fuel service done it should be running like a top for a good while

- B&B Automotive Services
5

Always professional, courteous, and caring.

Thank you for the review! Hope the fusion is doing well! Thanks for signing up for the Lifetime maintenance program!

- B&B Automotive Services
5

I have complete confidence that they will fix my vehicles correctly and give me a fair price. I take my personal cars and church vehicles to this shop and have always been satisfied. Service: General repairs & maintenance

Thank you for that vote of confidence Max! We always enjoy visiting with you!

- B&B Automotive Services
5

I have complete confidence that they will fix my vehicles correctly and give me a fair price. I take my personal cars and church vehicles to this shop and have always been satisfied.

Thank you for that vote of confidence Max! We always enjoy visiting with you!

- B&B Automotive Services
5

Good customer service

Thanks for letting us know how we are doing! Hope the BMW is doing well and we can service it again someday!

- B&B Automotive Services
5

All work that needs to be done, can be handled by these guys! I totally trust and depend on them. There is nothing but kindness!

Thank you Nancy! We look forward to helping you out with the Camaro again! With the Tune up and Fuel service done it should be running like a top for a good while

- B&B Automotive Services
2

Very nice helpful people on the phone and in person. Lack of attention to detail and problem solving in the shop even with a written list submitted by the customer, a mechanic of 45 years with an accident on the road through Texas that I could not deal with myself. I won’t recommend B&B for my family that lives in Bryan or use again when I visit 2 times each year purely for technical reasons and the ability to act upon written instructions including those given by the service writer to the mechanic while I listened and the job was not done as I asked. 80% complete and I will finish myself when I get back to South Carolina. They are very courteous however. This is my personal opinion only which may not be accurate by other standards and should not be used in ways harmful to B&B. Update: Dec 2020. I just tripped across my original review from last year and just now saw their reply. Pretty amazing. Their reply seems to be a pre-prepared canned reply which may be of concern that they need such a tool ready to send out. This was not an insurance claim, no adjuster came out, I don't live in Bryan as was travelling through, my written work order I typed was a extremely detailed (I write machinery specs for a living and do forensic equipment failure analysis). I noticed they did NOT attach my note to their work order so the tech didn't have benefit to read it and what I wanted checked. They only did a front end alignment which I did not specify as their only work and didn't find anything grossly out of spec. Yet, a child could hear the 'clunking' noise from the front end and feel a bump in the steering wheel timed to the noise meaning they must not have driven my Yukon to verify the complaint or their work. The nose occurred as before leaving their own parking lot. I decided to go elsewhere to another place with less ego and more knowledge.

Mr. McCoy, accidents and their aftermath are very serious matters. I sincerely appreciate the opportunity to help you through yours. After reviewing the list of requested repairs, the insurance adjusters audit, and our findings, we repaired what was discovered, what was necessary, and what was authorized, all of which were under your purview as owner/operator. I would really like the opportunity to discuss exactly where my team fell short of meeting the itemized expectations, along with the 20% of work we failed to perform--we were tasked with a check out and alignment. I am sorry we did drop the ball on the brake adjustment and we have already had a team meeting to make sure these things are documented so this does not happen again. I am at your disposal Monday through Friday from 7 to 5:30. Safe travels, sir

- B&B Automotive Services
5

B&B Automotive is great! I recently took my car in for a number of issues, and they were so friendly and helpful in determining the problems/what needed to be done next. I always felt very informed and they worked quickly. I will definitely be coming back next time I need something checked out.

Thanks Madison for the 5 stars! I hope you and the Volkswagen are doing well! Thanks again for the positive input!

- B&B Automotive Services
5

I just had 4 new tires put on my vehicle and wanted to have the wheel alignment checked. Within minutes they drove it, put it on the rack and connected their equipment. It was just a little out of alignment. While I waited they correct it and within 50 minutes I was driving away. These folks are very nice, professional and do great work. I will definitely use them the next time I need service. Service: Wheel alignment

Great to hear we met you expectations! Let us know if we can help with any other needs!

- B&B Automotive Services
5

Very pleased with B&B. First time customer. Daughter is college student and was in town visiting from nursing school in Dallas. Had problem with alternator and battery. Needed to return to Dallas the next day. Diagnosed issue, got parts, completed repair, and daughter was able to get back on the road in plenty of time to get home before dark. Can't thank them enough! As a parent you always worry when kids are on the road. Having confidence in the repair and getting her home safely means everything. Reasonable price, excellent customer service, and courtesy made for an outstanding first impression! Thank you!

As a father of 3 daughters (2 still in college) I am so glad we were able to accommodate you in a timely manner. My 3 girls live in 3 different towns and I know the anxiety that come with it. We try very hard to make the experience as painless as possible! Thank you again for the kind words!

- B&B Automotive Services
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